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    Privacy Policy

    Effective July 1, 2024

    1. What Information Do We Collect?

    Personal Information:

    Solvix Technologies collects information that you provide directly, such as your name, email address, phone number, and other contact details.

    Usage Data:

    We gather information on how you interact with our services, including your IP address, browser type, the pages you visit, and the time and date of your visit.

    Cookies and Tracking Technologies:

    We use cookies and similar technologies to track your activity on our services and store certain information.

    2. How Do We Use Your Information?

    Providing and Maintaining Services:

    We use your information to deliver the services you request and to maintain the proper functioning of our services.

    Notifying You About Changes:

    We may use your contact details to inform you about any changes or updates to our services, such as new features or enhancements.

    Enabling Interactive Features:

    If our services include interactive features, such as forums or chat rooms, we use your information to facilitate your participation in these features.

    Customer Support:

    When you reach out to us for support, we use your information to help resolve your issues and improve our customer service.

    Analyzing Usage Patterns:

    We analyze data on how you and others use our services to understand trends and preferences. This helps us improve our services and make them more user-friendly.

    Monitoring Service Usage:

    We track the usage of our services to ensure they are being used appropriately and to identify any potential issues or abuses.

    Detecting and Preventing Technical Issues:

    We use your information to identify and fix technical problems that may arise, ensuring our services run smoothly and securely.

    3. With Whom Do We Share Your Information?

    Service Providers:

    We may employ third-party companies and individuals to facilitate our services, perform service-related tasks, or assist us in analyzing how our services are used.

    Legal Requirements:

    We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

    4. How Do We Protect Your Data?

    We implement a variety of security measures to ensure the safety of your personal information, including encryption, firewalls, and secure servers. However, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information.

    Although we will do our best to protect your personal information, the transmission of personal information to and from our website is at your own risk. You should only access the website within a secure environment.

    5. How Long Do We Keep Your Information?

    We retain your personal information only for as long as is necessary for the purposes set out in this policy. This includes retaining your data to comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

    6. What Are Your Data Protection Rights?

    In some regions, such as the European Economic Area (EEA) and United Kingdom (UK), you have rights that give you greater access to and control over your personal information. These rights include:

    Access and Copy:

    You can request access to and receive a copy of your personal information held by us.

    Rectification:

    You have the right to correct any inaccurate or incomplete personal information.

    Erasure:

    You can request the deletion of your personal information under certain conditions.

    Restriction:

    You have the right to request that we restrict the processing of your personal information, in certain circumstances.

    Data Portability:

    Where applicable, you can receive your personal information in a structured, commonly used, and machine-readable format and request its transmission to another data controller.

    Objection:

    In certain situations, you may object to the processing of your personal information.

    Withdraw Consent:

    If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. Please note that this will not affect the lawfulness of processing based on consent before its withdrawal.

    Complaint:

    If you believe that we are unlawfully processing your personal information, you have the right to lodge a complaint with the relevant data protection supervisory authority.

    If you are located in the EEA or UK and wish to exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.

    7. Changes to This Privacy Policy?

    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

    8. How to Contact Us?

    If you have any questions about this Privacy Policy, please contact us at:

    • • Email: info@solvixtechnologies.com
    • • Phone: (+91) 6357-394849
    • • Address: Head office
    • K2 205-206 5/1, At Dediyasan GIDC, Mehsana - 384002, Gujarat, India